HME News

MAR 2017

HME News is the monthly business newspaper for home medical equipment providers. This controlled circulation publication reaches 17,100 home medical equipment services providers, including traditional HME dealers & suppliers, hospital- and pharmacy-o

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Smart Talk hme news / march 2017 / 15 i nter O pera B ility a ut O mati O n 608153 REV B © 2016 Fisher & Paykel Healthcare Limited Introducing F&P Brevida ™ . Gaining patient confidence is key to successful CPAP therapy. And patient confidence begins with a mask that fits and is comfortable. Developed from extensive patient-centered research, Brevida features both a simple, adjustable headgear to deliver an individual fit, and the innovative AirPillow™ seal which inflates to form a gentle 'pillow' of air in and around the nose for a gentle and effective seal. For confident, successful patients, choose a Fisher & Paykel Healthcare nasal pillows mask. The Mask Matters Most ™ . Designed for Confidence. Built for Comfort. Adjusts to fit Visit us MEDTRADE 2017 Booth #829 u nderstand tools at hand By e llen s luder Q. What are the main tools that enable automation? a . Automation can deliver the big- gest impact on your bottom line through document management and business process management (BPM).Document management goes well beyond being paperless. True document management can store any information to create a complete file—including docu- ments, pictures, spreadsheets, notes and even data capture through digital forms. It is a single por- tal through which your team can access information, collaborate and track progress. Automation can be leveraged in multiple ways. Barcoding and OCR text reading minimize manu- al filing. Alerts keep you abreast of missing data or important patient information. Audit trails improve tracking and compliance. Instant handoffs happen without leaving your desk. Reporting provides valu- able insight into your patient popu- lation. In a nutshell: You don't just improve how information is stored, you improve how work gets done. BPM is often referred to as "work- flow automation," but there is more to it than that. With BPM you get a platform you can configure to meet the needs of your own opera- tion. You determine the who, what, when and what next of every step of a process. BPM acts as a hub where data and documents are pooled from multiple sources for automated assignment to the most qualified employee, based on logic you set. BPM software allows you to automatically trigger and update work assignments as data comes in, employ alerts and escalations to keep you on track, and provide real- time reporting to continually refine your processes, avoid errors, and improve your margins. BPM is all about letting the technology handle the clerical tasks. hme Ellen Sluder is vice president of market- ing for Medforce Technologies. Reach her at Be smart about your business By n ic K Knowl T on Q. How will interoperability improve operational efficiency for H me providers? a . Just like your smartphone shares data to connect and orga- nize many aspects of your life, a smart interoperability plan can do the same for your HME busi- ness. Your business is increasingly pressured by a greater demand to improve patient outcomes. Addi- tionally, market dynamics contin- ue to erode profit margins. Due to these factors, providers need technology solutions to help them deliver services in a more efficient way. That's why many providers embrace interoperabil- ity to streamline operations and stay competitive across all areas of their business. a utomate data entry Fully functional interoperability is about data—exchanging, inter- preting and utilizing information. One of the many benefits of being interoperable is that providers save time and money by automat- ing data entry tasks. One impact- ful example is the automation of inbound referrals, which can save five to 10 minutes per order. r educe errors In addition, error reduction helps eliminate rework. In today's mar- ket, providers need to have the right information accurately entered in their system the first time to prevent costly errors and the time and money required to correct them. r educe non-productive labor expenses Do more with less. When all areas of your business are connected and data is available in the right place at the right time, you can reduce the labor burden on your staff and yourself. This leaves more time to focus on growth. Great examples include the elimination of chas- ing referral sources for follow-up paperwork and gaining real insight into your referral sources to help sales. hme Nick Knowlton is a vice president, busi- ness development, at Brightree. Reach him at medtrade booth 829

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