HME News

AUG 2017

HME News is the monthly business newspaper for home medical equipment providers. This controlled circulation publication reaches 17,100 home medical equipment services providers, including traditional HME dealers & suppliers, hospital- and pharmacy-o

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Providers NUNN ' S c o n t i n u e d f r o m pa g e 1 12 www. HME n E w S . COM / a ugu ST 2017 / HME n E w S in Syracuse. When working with insur- ance companies, the focus is on selling Nunn's as a value-based model. "We'll show you how good we are to your patients," Weiman said. "Our com- pliance rate is about 85%, which is a lot higher than the national average. We save them on the upstream costs." Not surprisingly, the company has been in a growth mode for the past five years, although always cautious about taking steps that will benefit the longev- ity of the company, Weiman said. Add- ing t ri-County was a natural fit since the company mostly focused on respira- tory products. Nunn's retail presence in Syracuse and Rome also boosts its pro- file by offering patients a place to com- pare products in a comfortable, conve- nient setting with trained respiratory therapists. billing, while also boosting productivity, said Aimee Swope, customer success spe- cialist for Apacheta. "It is one application that affects every department inside DME," Swope said. "It eliminates the cost of paper altogether. It eliminates the cost of revisit. With the rout- ing, it is so much more efficient. As the DSO drops, it increases your revenue, which hits your bottom line so you see a huge return on investment." A l t h o u g h t h e entire company has benefited from the switch to paper- less, only a couple departments were directly affected by the change, Shan- non said. t he com- pany has about 375 employees, and about 125 had to deal with the new software. "Everybody else, they didn't do anything different," Shannon said. " t hey all got better paperwork that is more appropriately sorted. t hey have status updates without having to call dispatch; they're getting better informa- tion back into the orders. Our compliance teams and quality teams are getting better data." For the drivers, the switch to paperless has changed their job. "After the first three days we switched, I stopped hearing from them," Shannon added. " t hey tell me, 'It makes my life easier. I can help the patient like I want to.'" hme LIFECARE c o n t i n u e d f r o m pa g e 1 ME d CARE c o n t i n u e d f r o m pa g e 1 1 information involved in the breach include full name, home address, birth date, telephone number, diagnosis, type of services provided and health insur- ance policy numbers. It said no bank account numbers or debit or credit card numbers were exposed in the breach. Since learning of the incident, Air- way Oxygen said it has taken steps to secure its internal systems against further intrusion, including scanning the entire internal system; changing passwords for users, vendor accounts and applications; conducting a fire- wall review; updating and deploying security tools; and installing software to monitor and issue alerts as to suspi- cious firewall log activity. "We have hired a cyber-security firm to assist in conducting an investigation to assess the case and impact of the breach," it stated. "In addition, we are identifying further actions to reduce the risk of this situation recurring." hme AIRWAY h IT WIT h RANSOMWARE c o n t i n u e d f r o m pa g e 1 1 "At this point in our industry, it's sink or swim," Weiman said. "With oppor- tunities that have come up, we've taken them. We just have to keep reinventing ourselves." hme t he 75- Y ea R -old Nu NN 's has expanded its reach with two acquisitions in the past 17 months . " o ur compliance teams and quality teams are getting better data." Zac Shannon Hospital HME, D a SCO form partnership POINT PLEASANT, Ohio – Pleasant Valley Hos- pital's HME division has entered into a joint venture with DASCO Home Medical Equip- ment, the Gallipolis Daily Tribune reports. It will now do business as DASCO-Pleasant Valley Home Medical Equipment and will be jointly owned by the two organizations, the newspaper says. "This partnership will allow DASCO to provide increased access to highly specialized respiratory equip- ment like home oxygen, non-invasive vent systems and CPAP equipment, while con- tinuing to provide specialty care medical products and equipment to the families in this community," Rachel Mazur, DASCO CEO, told the newspaper. The staffs of the two organizations are working together to install state-of-the-art business and com- munication technology to identify and serve the needs of customers. They are also working to further identify, define and implement best practices for clinical and business operations to allow for improved patient outcomes, the newspaper reports. DASCO's home office is in Westerville, Ohio; it has several branches throughout the state, as well as West Virginia, Ken- tucky and Indiana. Two large providers in Iowa merge CONRA d , Iowa – NuCara Pharmacy & Home Medical, headquartered here, has acquired Hammer Medical Supply, headquartered in Des Moines, Iowa, according to the Times Republican. Per the deal, Hammer Medi- cal Supply will continue operating its nine locations under its own name. Three of the four owners of Hammer Medical Supply— Rick Johnson, Kurt Johnson and Mark Johnson—will retire, and the remaining owner, Terry Flatt, will stay on as a stock- holder and Hammer's CEO. "The Johnsons were ready to retire, and we didn't want the company to dissolve," Flatt told the newspaper. Together, NuCara and Ham- mer Medical Supply now have more than 30 locations in five states and employ more than 400 people. NuCara, which stated as a small pharmacy, entered the HME and supply industry in 1981. Briefs LifeCare Solutions received nearly $3 million from Medicare for oxygen concentrators (E1390); by 2015, that number had dwindled to $283,000, according to the HME Databank. "When you get rate reductions up to 40%, there's only so much you can take out of your system before it becomes unsustainable," he said. "(Competitive bidding) is going to affect access to quality care and the outcomes related to that lack of access of care." p rovider Chris Rice has been get- ting numerous calls from LifeCare Solution's patients, referrals sources and even some of its managed care plans. "We have managed to take a fair amount of patients," said Rice, CEO of Riverside, Calif.-based Diamond Respiratory Care. " t here are some plans we are not in network with, so we are helping to redirect those." Exiting the California market will allow p referred Homecare, which operates DME companies, pharma- cies and ambulatory infusion sites, to concentrate on its remaining loca- tions across the Western u .S. "We are very strong in our remain- ing states, and we remain committed to those states," he said. "We con- tinue to make investments in those markets and we anticipate a strong future." hme HME Community: AAHomecare is leading the charge on policy and advocacy initiatives, continuing to press the case for longer-term relief for rural and non-bid area providers, as well as for significant structural improvements to the competitive bidding program with Federal regulators. We are also working to reduce audit burdens, increasing our engagement with private payers and government health contractors, researching the effects of policy changes the industry has already suffered through, and giving a voice to providers and patients. The Association has made strong progress, including the recent win for CRT where CMS exempted Group 3 power accessories from pricing derived from competitive bidding, as well as working to convince TRICARE to adjust previ- ous reimbursements based on CURES bill provisions. We're well-positioned for more public policy gains this year – but we can't make it happen without you. The results we are seeing today are in significant part a direct result of our collective efforts, which are most powerfully amplified via direct participation in AAHomecare through membership. Make a difference! I invite you to do something for your business and your industry; become a member of AAHomecare and connect with other passionate advocates and leaders in our industry who care deeply about the future of HME. President & CEO American Association for Homecare American Association for Homecare 241 18th Street South, Suite 500, Arlington, VA 22202 202-372.0107 | aahomecare.org

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