HME News

OCT 2017

HME News is the monthly business newspaper for home medical equipment providers. This controlled circulation publication reaches 17,100 home medical equipment services providers, including traditional HME dealers & suppliers, hospital- and pharmacy-o

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Page 13 of 32

Smart Talk hme news / october 2017 / 13 machine learning oxygen management medtrade booth 1105 m atch equipment with needs By george Coppola Q. What business decisions can i make to reduce after hours patient o 2 setups? a . If you are plagued with calls after hours and deliveries of oxy- Use data to develop outcomes By steve wogen Q. What is machine learning and how does it improve post-acute care outcomes and provide cost savings? a . Artificial intelligence (AI) and machine learning have been inte- grated in our daily lives from social media interactions, retail shopping and now health care. Unlike the retail industry, where ads are trig- gered based on a web user's interest, the healthcare industry uses predic- tive analysis to learn more about patients and improve their health outcomes, which in turn can lead to cost savings. Machine learning platforms help identify potential issues or gaps in care. By doing this, we can then alert clinicians so they can develop a post-acute care plan that includes home health care that may prevent rehospitalization. For example, we can alert a healthcare provider of obstacles that could prevent a patient from following post-surgery instructions. Those may include non-clinical obstacles, such as lack of access to proper transportation to keep a doctor's follow-up appoint- ment, or even getting groceries to follow a recommended diet. With this information, clinicians can close gaps in care and develop a customized plan that will result in a better, and more cost-effective, patient outcome. Additionally, this type of technol- ogy can also match a patient with the facility and health care provider that will best fit the patient's needs. For example, if a patient requires wound care, rehabilitation, or a facility that has high-quality out- comes in a specific medical special- ty (i.e. cardiology, neurology etc.), the database will be able to suggest a provider who has been success- ful in caring for patients in similar circumstances. By properly match- ing a patient with the right provider at the start of care, we can improve outcomes and provide a cost-saving solution that avoids hospital read- mission. hme Steve Wogen is chief growth officer for CareCentrix. Reach him at Stephen. gen therapy equipment outside of regularly scheduled deliveries, you know the impact of these expenses to your bottom line. The costs are completely avoidable and can be solved with a simple call to your sales representative at your oxy- gen therapy manufacturer. Select- ing the right product and focusing on discharge planning and patient education can pay large dividends in giving the patient an easier tran- sition from the hospital (or clinic) to home. If you are successful in educating the patient about their post discharge self-care, you not only potentially help improve treatment compliance, but also strengthen the long-term relation- ship between you—the HME pro- vider—and your valuable referral sources. A discharge program with a sin- gle-oxygen system that can be oper- ated 24/7, for example, allows the homecare provider the ability to deploy one device at the point of discharge, giving them flexibility to schedule their in-home consultation at a later date, avoiding after hours, weekend and inclement weath- er visits—all of which will help improve the bottom line. Training provided by the manufacturer will help ensure that the HME provid- er's staff is prepared for the patient set-ups, as well as the discussions with the clinicians. Partnering with the right manufacturer, and select- ing the right single-source oxygen solution will enable the homecare company to continue to provide exemplary care to patients dur- ing their critical time of need, help improve referral sources and patient outcomes, and may also improve operational efficiency and profit- ability. hme George Coppola is the director of marketing at CAIRE Inc. Reach him at

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