HME News

AUG 2018

HME News is the monthly business newspaper for home medical equipment providers. This controlled circulation publication reaches 17,100 home medical equipment services providers, including traditional HME dealers & suppliers, hospital- and pharmacy-o

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Business Development 18 www.hmenews.com / august 2018 / hme news Remote monitoring Efficiency is at heart of connected care Mytrex, Inc. MXD-LTE ■ Dual network system: Verizon LTE and AT&T LTE with 3G fallback. ■ myLink portal provides flexibility, functionality. ■ Compatible with mytrex accessories www.mytrexinc.com Freeus LLC B ELLE ■ The popular Belle mobile medical alert launches on Verizon 4G LTE. ■ Belle helps reduce readmission rates when patients get help within Golden Hour. ■ Belle lasts up to 30 days per charge. www.freeus.com/HMENews2018 Drive DeVilbiss Healthcare Pr E ssur E sE nsi T iv E Chair an D B ED Pa T i E n T aL ar M ■ Audible alarm alerts caregiver when patient gets out of a chair or bed. ■ Pressure-sensitive pad connects to the audible alarm. ■ The alarm comes with a safety alert, an on/off switch, low battery warning and 9V battery. www.drivemedical.com By John Andrews, Contributing e ditor U sing connected care platforms for managing remote patient monitoring can help providers save time, effort and overhead costs, while elevating clinical care quality. i t also improves HM e companies' competitive positioning in the marketplace, said n ick Knowlton, vice president of stra- tegic initiatives for Lawrenceville, g a.-based Brightree. "Being connected in your ecosystem takes cost out of processing orders, and this is key in a market such as ours where reimburse- ment pressures continue to affect HM e pro- viders," he said. " c onnected providers take advantage of lower cost through automating what were once manual processes—reallo- cating labor to more productive activities. t hey bring information and documentation in quickly and accurately the first time, low- ering the cost of rework. t hey also spend less time and money chasing their refer- ral sources for paperwork. t hrough these benefits, they improve their bottom line and financial metrics, such as days sales outstanding." With the healthcare model shifting toward value-based care, the pressure is on HM e providers more than ever to achieve better outcomes for patients at the lowest cost possible, said t im Murphy, business leader, new business solutions at Murrys- ville, Pa.-based Philips s leep & Respiratory. "With growing healthcare costs, rising readmission rates and reduced reimburse- ments, this has become increasingly dif- ficult to do, but today's connected health technologies can help address many of these challenges," he said. " c onnected care solu- tions are significantly impacting the HM e industry by improving treatment adherence, as well as providing data interoperability in billing and reimbursement. As the industry continues to shift toward a value-based care model, HM e s are facing increasing require- ments to provide greater documentation and management of ventilation patients monthly. c onnected care technology helps to streamline the workflow processes that come with these requirements." Bobby g hoshal, chief technology officer for s an d iego-based ResMed, said the com- pany's remote monitoring platforms have resulted in a nearly 60% reduction in the amount of labor that HM e s need to spend on coaching patients. "Remote monitoring allows HM e s to streamline their treatment process by remotely identifying which patients need attention now and allowing providers to prioritize patients in need," he said. " t his 'management by exception' capability cre- ates a more direct link between clinicians and the patients who can benefit most from personal interaction, without leaving those who are already compliant behind." c onnecting with patients t he digital healthcare ecosystem is an envi- ronment where "big data analytics" flows from the hospital into every site of patient care. s taying connected to patients with chronic disorders is essential for HM e pro- viders caring for patients with co P d , c HF, diabetes, sleep apnea and asthma. i t is pre- cisely for small companies like HM e s that cloud technology was developed, said Amy Friel, vice president of marketing for s an Francisco-based LifeAssist t echnologies. " c ombining hardware with cloud-based technology is the only way to unleash the full promise of insights driven by 'big data analytics,'" she said. "When HM e s build a cloud platform into their offering, they gain an ability to gather large quantities of real-time usage data simply not available offline." n ew cloud-based "techno-poles" can be applied to a host of chronic conditions and can be aligned and adapted to the require- ments of the particular disease state, Frier said. "Features like real-time group communi- cation and collaboration are ideal for teams managing complex conditions, including virtually any chronic disease," she said. "With challenges ranging from complex care plans to confusing medication regimens to lifestyle and behavioral change, patients and caregivers can be easily overwhelmed. t echnology can provide teams with support ranging from simple to sophisticated." Building connectivity into technologies that aid in the at-home treatment of dis- ease allows providers to stay up-to-date on patients' progress remotely—a benefit with- in the treatment of any chronic condition, g hoshal said. " c linicians can remotely provide coach- ing, troubleshoot and check in via these technologies, drastically reducing the need for in-person appointments, while enabling all parties to stay connected," he said. Murphy pointed out that connected care solutions like Philips c are o rchestra- tor can help HM e providers better stay in touch with all patients while focusing on those that require immediate response and attention. " t he care team can better understand a patient's therapy and troubleshoot issues early on to help increase compliance with treatment," he said. "With insights enabling clinicians to focus on the patients in most need, they can also use their patient hours more efficiently, bringing more focus to con- cerns and questions that require in-person consultation." Ca TE gory Connected care PL ug in ■ Get connected: Information technology is the platform for an advancing healthcare ecosystem that tracks patient progress from the hospital to home. HME providers need to tap into this pipeline in order to be considered viable care partners in the continuum. F in D a CL ou D ■ Soft server: Cloud-based storage is perfect for small companies like HME providers because it offers access to big data analytics for an affordable price. Utilizing cloud capabilities gives HMEs the scalability to access patient data sharing in the professional network. B ig a D van T ag E ■ Competitive edge: By being digitally connected with referral sources, post-acute providers, payers and patients, HME companies are "in the loop" for offering services and products. Alert GCE Healthcare C L ari T y Conn ECTED Car E ■ Track device location using GPS and GSM/cellular technologies. ■ Monitor device performance and carry out predictive maintenance. ■ Optimize assets, and manage patient adherence to prescription. www.gcehealthcare.com LifeAssist Technologies Cir C ura Dyna M i C Car E Co LL a B ora T ion P L a TF or M ■ Cloud-powered Dynamic Care Circles connect people and data in real time. ■ Easy-to-use, convenient HIPAA-compliant hub for in-home and clinical data. ■ Enabling patients, families, caregivers and health care professionals to monitor and collaborate. www.lat.care 02 Concepts oXL i FE i n DEPE n DE n CE ■ 24/7 concentrator and tank replacement non-delivery solution. ■ Provides patient compliance and GPS asset tracking. ■ U.S. built, low failure rates. www.O2-Concepts.com ResMed a ir v i E w ■ Cloud-based system with more than 7 million sleep and respiratory care patients. ■ Providers see which patients need support, answer questions and remotely troubleshoot issues. ■ Connect patients to myAir, ResMed's self- monitoring program, shown to improve compliance. www.resmed.com Pillo Health Pi LL o ■ An in-home digital health companion that empowers individuals to better manage their health, while connecting them to caregivers and family members. ■ Leverages voice-first technology, facial recognition and artificial intelligence to proactively engage users in leading healthier and more independent lives. ■ Stores and dispenses medications using a proprietary medication delivery system. www.pillohealth.com Brightree Brigh T r EE 's ErEFE rra L ■ Seamlessly integrate your referral source's EMR/EHR for intake processing. ■ Moves referrals, prescriptions, orders, etc. into an electronic workflow that enables native workflows. ■ Connecting the care continuum translates into satisfied patients and referral sources. www.brightree.com/ereferral Interoperability Orbita o r B i T a v oi CE ■ Healthcare's first enterprise-grade voice experience management platform. ■ Design, build and manage intelligent voice assistant applications using Amazon Alexa, Google Assistant, Chat Bots and more. ■ Combine conversational and other digital interfaces to improve remote patient monitoring, clinical education, care coordination and research. www.orbita.ai Alert Sentry M ED Min DE r Pi LL Dis PE ns E r ■ Reminders: optional visual and/or auditory alerts. ■ Locked pill dispensers: only the specified compartment will unlock at the right time. ■ Cellular connection: no need for a landline. www.alertsentry.com c onnecting with professionals c onnected care also means being plugged in with referral sources and other post- acute providers caring for patients in tan- dem with the HM e provider. By having electronic access to referral sources, HM e providers have a built-in advantage in the marketplace, Knowlton said. "HM e providers who take advantage of connected technology are easier to work with and are viewed more as part of the care team for patients," he said. " t he physicians and other care providers who are referral sources to our industry are under tremendous pres- sure now, too, so by connecting with HM e providers, they are able to save time and gain insight into a patient's post-acute journey." While some HM e providers may feel like an island in a sea of healthcare data, Knowl- ton says the industry is increasingly adopt- ing "scalable and sophisticated" connectivity models. " t he floodgates have opened," he said. "Forward-thinking HM e s are already tak- ing advantage of this technology to fur- ther their care delivery and business goals. But connectivity is now a requirement for doing business in some areas, so the need for HM e s to connect will only grow as other care settings expect their HM e providers to be connected." h ME

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