HME News

FEB 2019

HME News is the monthly business newspaper for home medical equipment providers. This controlled circulation publication reaches 17,100 home medical equipment services providers, including traditional HME dealers & suppliers, hospital- and pharmacy-o

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I accidently changed my controller language to Italian in the settings menu. Thanks. I appreciate it! Let me connect with Interactive Assist and set your controller back to English. I have set your system language back to English. Before we end the call let me activate the screen mirroring function and walk you through how to change this if it happens in the future. Hi, Josh. How can I help you today? REAL WORLD SCENARIO EASY AS 1-2-3 FOR CONSUMERS BENEFITS Josh in his living room Provider in his office 50 % 25 % reduction in secondary service calls • Battery management issues • Charging problems • Motor problems • Basic programming • Viewing error code history reduction in first-time service calls Download Interactive Assist and get started today. Reduce service calls by up to 25% or more. Step 1) Open Interactive Assist app and pair phone with chair. Step 2) Give provider channel and pass code to begin connection process. Step 3) Accept remote connection. You are now ready to begin. Eliminate wasteful trips! • Troubleshooting • Remote connection to programming infrared • Adding photos to photo album • Dealer-to-dealer connection • Real-time monitoring of problems Quickly resolve...

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