HME News

MAY 2018

HME News is the monthly business newspaper for home medical equipment providers. This controlled circulation publication reaches 17,100 home medical equipment services providers, including traditional HME dealers & suppliers, hospital- and pharmacy-o

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VOLUME 24 — NUMBER 5 MAY 2018 $7.00 HME NEWS POLL ■ Compass Health is making strategic investment in sales force, says Stuart Straus. See page 20. ■ Product Spotlight: This month we feature billing systems and services like Bonafi de Management Systems' Medeq Manager. See page 19. ■ Do you process orders and documentation electronically? See results on page 23. N E W S ■ Medtrade Spring enters new era. PAGE 3 ■ Newspoll: M&A heats up. PAGE 3 ■ Q&A: Cara Bachenheimer. PAGE 3 D E PA RT M E N T S PROVIDERS ■ Viemed ready to stand alone. PAGE 11 ■ AvaCare Medical introduces purchase order option. PAGE 11 MOBILITY ■ NCART puts new emphasis on access. PAGE 14 ■ NSM charts path. PAGE 14 RX & SPECIALTY PROVIDERS ■ Travel CPAP market ready for 'next wave.' PAGE 16 ■ Classic SleepCare expands 'Scope.' PAGE 16 VENDORS ■ Verrett launches Hudson Tree Holdings. PAGE 20 ■ Q&A: VGM's Markusen. PAGE 21 W W W . H M E N E W S . C O M 'We're not going away' Parachute digitizes DME C O M M E N TA RY ■ Smart providers have reaped tremendous rewards from outsourcing the administrative functions of their business operations, says Brightree's John Moore. PAGE 6 COMPETITIVE BID RELIEF MAC takes physical stance on manuals Apria launches 'Turbo Tax' BY THERESA FLAHERTY, Managing Editor LAS VEGAS – After a brief timeout for Medtrade Spring in Las Vegas, AAHomec- are offi cials were back at it in Washington, D.C., in April. "We'll be lobbying again on the Hill with our champions," President and CEO Tom Ryan told attendees at the Washington Update at Medtrade Spring on March 28. "We are also getting a meeting on the dock- et in the next week or so with (Health and Human Services) Deputy Secretary Eric Hargan. We're not going away." Ryan acknowledged the sting of not get- ting language from H.R. 4229 included in a recent omnibus bill, but he says the industry needs to keep building on recent grassroots efforts for the bill, which currently has 138 co-sponsors. Ryan said the industry also needs to keep pres- suring CMS to enact an interim fi nal rule that has been stuck at the Offi ce of Manage- ment and Budget since August. Its efforts got a boost when Congress did include in Carbon kings Motion Composites grew out of a 2005 school project when Eric Simoneau and co-founder David Gingras were attending college together. The two were passionate about carbon fi ber composite material and looking for products to improve. See story page 20. BY LIZ BEAULIEU, Editor I NDUSTRY STAKEHOLDERS fear a Medicare Administrative Con- tractor is doing an about-face on the home assessment requirement for manual wheelchairs. It's been the industry's under- standing, in line with the cur- rent local coverage determina- tion, that providers may conduct home assessments for manual wheelchairs directly or indirectly. In the case of the latter, provid- ers may simply ask Medicare ben- efi ciaries or caregivers questions about their homes to make sure the layout, for example, supports use of the manual wheelchairs being provided. After a number of denials as part of CMS's new Targeted Probe and Educate program, however, stakeholders have learned from BY LIZ BEAULIEU, Editor NEW YORK – Healthcare technology platform Parachute Health has raised $5.5 million on its mission to kill the fax machine for DME orders. The company offers a standalone cloud- based website and an app in Epic's "App Orchard" that digitizes the process of determining insurance coverage, select- ing providers, and sending and tracking orders for DME. "The end goal for Parachute is to solve this problem for patients of not getting the equipment they need when they need it," BY TRACY ORZEL, Contributing Writer LAKE FOREST, Calif. – Nearly two years after purchasing DMEhub, Apria Healthcare is ready to reintroduce the newly retooled e-ordering platform, which uses "if/then" logic to gather docu- mentation, to a wider market. "It's like Turbo Tax for DME," said Ian Worden, vice presi- dent of product development at Apria. "You don't have to know all the rules, but you'll be prompted to answer things based on your responses. It will direct you through to make sure the right information supports the order." Since acquiring the e-pre- scribing platform in 2016, Apria has been mining its users for feedback and reworked every- thing from the rules engine to the user interface to the work- fl ow for referral sources. The goal? To improve order accuracy and compliance, par- ticularly on Medicare orders, says Worden, which rarely have the accompanying documenta- Push bill in Congress, press CMS on IFR, go on offense with MedPAC tion required to support reim- bursement the fi rst time around. "There is often a delay in rework, which can take hours to days to resolve," he said. "E-order- ing solves this by guiding the user on the front end, taking out the time and labor associated with reworking that order multiple times, which is the standard today." DMEhub doesn't require integration, but users have the option to integrate the appli- cation with virtually any EHR system. Although Apria is in a soft launch period right now —hand picking suppliers and referral David Gelbard E-ORDERING A P R I A PA G E 2 2 H O M E A S S E S S M E N T S PA G E 2 2 PA R A C H U T E H E A LT H PA G E 2 1 B I D R E F O R M E F F O R T S PA G E 2 2 Kim Brummett T H E B U S I N E S S N E W S P A P E R F O R H O M E M E D I C A L E Q U I P M E N T P R O V I D E R S

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